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Refund Policy

Return Policy

Raise a return/replacement request within 7 days from the date of delivery. In case of damaged/missing product, raise a return/replacement within 2 days from the date of delivery. rebelloshop.com will take 2 working days to review your return request. If our reverse pickup service is not available at your location, you would need to self-ship the product via any reliable courier partner. rebelloshop.com will reimburse the courier charges, in your Pay rebelloshop.com coupon redeemable on your next purchase. After the product is received, rebelloshop.com will verify it against the claim and initiate the replacement or refund accordingly.

 Under what conditions can I return/ replace my product?

  • Wrong product delivered.
  • Damaged product delivered – physical damage/ tampered. product or packaging.
  • Incomplete order – missing products.

 Under what conditions return/ replacement request will not be accepted?

  • Opened/used/altered products Original packaging (mono cartons, labels, etc.) missing.
  • The return/replacement request is generated after 7 days from the date of delivery.
  • The damaged/missing product is reported after 2 days from the date of delivery.
  • Gift voucher Lost by Customer.
  • If you have lost the gift voucher after receiving from us and before redeem the same in our showrooms, we are not responsible for the lost vouchers, and the gift voucher amount shall not be refund to you.
  • REBELLO HOME APPLIANCE (R) SINCE 2004